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FAQ

API Access

What happens if my allowed volume is exceeded?

Your API request volume can be exceeded by 20% without your service being affected. Please note that after 120% of your volume has been used your API access will be disabled.

What is the ClarifyIP API’s uptime?

The ClarifyIP API has had an uptime of 99.99% throughout the last 12 months. You can review the current status anytime on the Status Page.

Data and Features

How accurate is ipclarify?

Since the ipclarify database and API is integrated with a series of large ISPs who constantly provide information about new and existing IP ranges, we are proud to offer a very high level of accuracy in IP data.

How many API requests can ClarifyIP handle?

In short, there is no limit. Our infrastructure is built to automatically scale if the need arises and bottlenecks are non-existent.

How much of the global network supported?

Data coverage is growing by the day, with ClarifyIP currently supporting more than 2 million unique locations in over 200.000 cities across the globe.

How often is IP data updated?

ClarifyIP is integrated with multiple channels delivering real-time IP data, which is why the database used by the ipstack API is updated regularly, with up to 24 database updates per day.

Plans and Pricing

Can I cancel anytime?

Yes. ClarifyIP is a subscription-based service and your chosen plan renews automatically each month. You can upgrade, downgrade or cancel anytime.

Can I pay yearly?

Yes, choosing yearly billing will cause your subscription fee to be discounted by as much as 20%. You can choose your preferred billing frequency during signup.

How can I pay?

Payment can be made via Paypal or via direct bank/wire transfer. Support for credit cards is planned to be added in Q3 2018.

What if I need more than 2.000.000 API requests per month?

The infrastructure behind ClarifyIP was built to scale almost indefinitely. Let us know your requirements and we will work out a custom solution for you.

Why would I choose a paid subscription?

The ClarifyIP Free Plan offers a way of testing the API and its capabilities in a non-production website or application. Premium plans come with extended customer support, SSL encryption, larger amounts of queries and essential API features like bulk/batch support.